Introduction

Stravex Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or contact us.

Information We Collect

• Personal Information: name, email address, phone number, company name — when you fill out a form or contact us.
• Technical Information: IP address, browser type, operating system, device type — automatically collected when you visit the site.
• Usage Data: pages visited, time spent on site, clickstreams, referring/exit pages.
• Communications Data: any messages or content you send us via contact forms or email.

How We Use Your Information

We use the collected information for:

• Responding to your inquiries, service requests, or support issues.
• Delivering and improving our services.
• Customizing content, website layout, or user experience.
• Sending marketing or promotional materials (only if you’ve opted in).
• Maintaining security, detecting fraud, or illegal activities.

Legal Basis for Processing

We process personal data only when:

• You’ve given consent.
• It is necessary to perform a service you requested.
• It is necessary for our legitimate business interests (such as maintaining website security, marketing, analytics), provided your interests or rights don’t override ours.
• We are required by law.

Data Storage and Retention

• Your data is stored securely.
• We retain data only as long as necessary to fulfill the purposes listed above or as required by law.
• If you ask, we will delete or anonymize your personal data when it’s no longer needed.

Sharing Your Data

We do not sell your personal information.
We may share your data with:

• Trusted third-party service providers (e.g. hosting, analytics, email services) to help us run our services.
• Legal authorities if required by law or to protect our rights.

Cookies & Tracking Technologies

• We use cookies and similar technologies to enhance your experience, analyze site performance, and to offer personalized content.
• You can control cookies via your browser settings; note that disabling cookies may affect some website functions.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct or update your information.
• Request deletion or restriction of processing.
• Object to certain types of processing (like direct marketing).
• Withdraw consent at any time (where processing is based on consent).

Security

We take reasonable technical and organizational measures to protect data against unauthorized or unlawful access, accidental loss, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will have a new “Effective Date.” We encourage you to check this page periodically.

Contact Us

If you have any questions or concerns about this policy or how we handle your data, you can contact us:

• Email: info@stravexsolutions.org
• Address: 41-C Lane 11, L-11, Bukhari Commercial Area, DHA Phase 6, Karachi, Pakistan